Privacy Policy

Account information may include your name, email address, login method, plan, billing customer ID, and account settings. The upload flow may also store file names, content type, size, storage key, link slug, privacy setting, expiry setting, delete token, and timestamps.

Usage records can include IP address, user agent, request time, referrer, bandwidth events, rate-limit activity, upload status, and moderation actions. If you submit a report, we collect the reported URL, your explanation, contact details if supplied, and evidence needed to review the issue.

Uploaded media is stored so the link can work. Public links may be viewable by anyone who has the URL, private links require account access, and expired or disabled links may stop loading even if the old URL is still visible somewhere else.

Media2URL does not treat an upload as private just because the URL is hard to guess. If the file contains sensitive material, account credentials, personal IDs, medical files, confidential business records, or private images, choose stronger access controls and remove the file when it is no longer needed.

We use information to provide uploads, generate links, show dashboards, enforce storage and bandwidth limits, process subscriptions, respond to support requests, prevent spam, investigate reports, and maintain service security.

We may also use aggregated or de-identified information to understand reliability, performance, abuse patterns, and product usage. That kind of review helps us find broken upload paths, overloaded endpoints, unsafe file patterns, and features that need clearer controls.

Reports involving malware, phishing, credential theft, copyright infringement, harassment, non-consensual intimate content, child sexual abuse material, terrorist content, threats, or other illegal material are taken seriously. We may disable links, preserve records, suspend accounts, remove files, contact the uploader, or report matters to hosting providers, payment processors, law enforcement, or child-safety organizations when appropriate.

For child sexual abuse material or exploitation, Media2URL may act immediately and preserve relevant records. The person who uploaded, shared, requested, or tried to use that material may lose access without warning, and the matter may be escalated through legally required reporting channels.

Media2URL uses essential cookies and similar storage for login sessions, account security, billing access, and preference handling. Optional analytics or marketing cookies, if used, should be controlled through consent choices where required.

Some browser storage may be used to keep the interface usable, such as remembering theme preference, upload state, or a recent dashboard view. Clearing cookies or local storage can sign you out or reset preferences.

Paid plans are processed through payment and billing providers. Media2URL stores plan status, entitlement data, subscription identifiers, invoice events, refund events, and dispute events, but payment card details are handled by the payment processor rather than stored directly in the app database.

Billing records may be kept longer than normal account activity because tax, accounting, chargeback, fraud-prevention, and legal obligations often require a reliable payment history.

We may share limited information with infrastructure providers, storage providers, authentication services, payment processors, email providers, analytics vendors, security tools, professional advisers, and authorities when needed to operate the service or comply with the law.

We do not sell uploaded files. We also do not give unrelated advertisers access to private uploads, although public files and public share pages can be accessed by anyone who has the link unless access controls are applied.

Account holders can delete uploads, change link settings, cancel paid plans, request account deletion, or contact support about access, correction, export, objection, or deletion requests. Some requests may need verification so another person cannot take over an account or remove evidence tied to abuse.

A deletion request may not remove every record instantly. Backups, billing records, security logs, abuse reports, DMCA records, and legally preserved evidence may be retained where needed for safety, dispute handling, fraud prevention, or legal compliance.

Media2URL is not directed to children under 13, and children under 13 may not create accounts or upload files. If we learn that a child under 13 provided personal information without required consent, we will take steps to delete the account information unless retention is needed for safety or legal reasons.

Files containing a child image, voice, school record, medical document, or identifying information deserve extra care. A user must have the legal right and proper consent to upload and share that material.

Media2URL uses technical and organizational controls such as access restrictions, rate limits, storage permissions, signed upload flows, hashed secrets, and operational logging. No online service can promise perfect security, so users should avoid uploading material that would create serious harm if exposed.

Uploaded files are retained while the link is active, while your plan or account keeps them, or while a legal, billing, backup, moderation, or security need remains. Expired links, deleted files, and disabled links may become unavailable before every backup copy or log entry ages out.