Terms of Service

You must be legally able to enter this agreement in your jurisdiction. Keep login credentials, API keys, integration credentials, delete tokens, and sessions confidential; use the least privilege needed; and notify us promptly if you suspect compromise. Activity through your account or workspace may be attributed to you until the issue is investigated.

Media2URL is not directed to children. You must meet the minimum age required by the law that applies to you, and you must be legally able to enter this agreement. A paid plan may only be purchased by someone who can legally make the purchase or by an authorized representative of an organization.

Workspace owners and administrators are responsible for membership, roles, shared links, custom domains, and the content managed by their workspace. Do not share an owner account or use another person's credentials.

You may not create accounts, keys, workspaces, or integrations to evade a restriction, impersonate another person, or conceal repeated abuse. We may require additional verification or limit functionality when account activity presents security, fraud, spam, or operational risk.

You retain ownership of content you upload. You grant Media2URL a limited, worldwide, non-exclusive, royalty-free license to receive, store, reproduce, cache, resize, transcode, format, transmit, display, secure, investigate, restrict, and remove that content only as needed to provide, maintain, improve, secure, and enforce the service or comply with law.

You represent that you own the content or have every permission, license, consent, and release required to upload, host, process, share, embed, and make it available through the settings you select. You are responsible for personal data, publicity rights, copyright, trademarks, confidential information, and any legal restrictions connected to your content.

You may not upload, process, store, link to, or distribute illegal content, child sexual abuse material, grooming or exploitation content, non-consensual intimate imagery, credible threats, targeted harassment, doxxing, terrorism support, fraud, phishing, impersonation, malware, ransomware, exploit tooling, credential theft, obfuscated scripts, or content that creates an immediate risk to a person or system.

You may not infringe copyright, trademark, privacy, publicity, confidentiality, or other rights; upload regulated or highly sensitive records without a lawful and suitable purpose; or use a public link as a substitute for a confidential-storage or secrets-management system.

You may not attack or probe Media2URL, bypass access controls, abuse storage or bandwidth, run unauthorized crawlers, use stolen credentials, submit live malware to support, or use the service to facilitate another person's prohibited conduct.

Do not use Media2URL to publish mass-generated low-value pages, doorway content, keyword-stuffed filenames, misleading redirects, link schemes, fake engagement, spam campaigns, or content intended primarily to manipulate search rankings or third-party platforms. Do not use generated embeds as a hidden or unrelated backlink system.

Do not evade quotas, rate limits, moderation, account restrictions, or delivery controls by rotating IP addresses, creating multiple accounts, changing identifiers, abusing APIs, copying disabled files, or moving prohibited content to a custom domain.

We may apply rate limits, challenges, upload restrictions, no-index controls, link limits, account review, or other safeguards when activity resembles automated spam, fraud, scraping, hotlinking abuse, or coordinated evasion.

Anyone may report a hosted URL through the Report Abuse channel. Reports are reviewed using the URL, reason, technical signals, content and metadata available to us, account history, and other evidence. A report is not automatically a finding, but false, malicious, or coordinated reports may themselves violate these Terms.

Urgent or credible safety risks may be restricted immediately. Repeated independent reports may cause temporary delivery blocking while an operator investigates. After review, we may clear the report, retain a restriction, quarantine or delete the asset and its generated outputs, disable every related delivery path, suspend or terminate the account or workspace, revoke API or integration credentials, block related identifiers, preserve limited records, or notify rights holders, service providers, or authorities when appropriate.

We may take action without advance notice when notice would increase risk, allow evidence to disappear, enable continued harm, or be impractical. Where appropriate, an affected account may contact support to request review; an appeal does not automatically restore access while a safety, legal, or security investigation is open.

Subscription Billing: Paid subscriptions are currently billed in advance on a recurring monthly basis. Annual subscriptions are coming soon and will be announced before they become available.

Plan Downgrades & Storage Expirations: If a subscription expires, fails payment, or is downgraded, free plan quotas will apply automatically. Assets exceeding updated plan limits may be locked, set to not editable, or permanently purged after a fourteen (14) day grace period.

Plan limits apply to file size, storage, bandwidth, uploads, workspaces, members, processing, and integrations as shown for the selected plan. You may not split activity across accounts or use technical workarounds to obtain more capacity than the plan permits. We may restrict or remove over-limit content according to the applicable plan and retention rules.

When you connect a custom domain, you are responsible for control of the domain, DNS configuration, TLS-related records, naming rights, and the content delivered through it. Media2URL may suspend a custom domain or detach it from delivery when it is used for phishing, abuse, rights violations, evasion, or operational risk.

Paid plans are offered at the billing interval and base price shown before checkout. A recurring subscription renews automatically at the selected monthly or annual interval until it is cancelled, unless the checkout clearly states otherwise. The amount due can include applicable tax, currency conversion, or another amount that the seller is required to collect, so the complete amount is shown before the customer confirms payment.

When a Merchant of Record handles a purchase, that company acts as the seller for the payment transaction and manages payment processing, applicable transaction taxes, receipts, refunds, chargebacks, and related billing matters under its own buyer terms. Media2URL remains responsible for access to the product, account features, hosted files, file delivery, and product support. The seller used for a transaction is identified during checkout and on the payment receipt.

A recurring subscription can be cancelled through the billing controls available in the Media2URL account or through the customer portal linked from those controls. Cancellation stops future renewals. Unless a refund, payment reversal, or earlier termination applies, paid access normally remains available until the end of the period that has already been paid for.

If a subscription ends or moves to a plan with lower limits while the account uses more storage, bandwidth, uploads, or another resource than the new plan allows, Media2URL may restrict new uploads or some account actions until usage is reduced or the plan is changed. Files must not be described as automatically deleted solely because a subscription was cancelled unless the actual product behavior and the Data Retention Policy support that statement.

Storage and bandwidth allowances describe how much of the Media2URL service an account may use. They are not transferable credits, cash balances, stored value, or standalone cloud resources that can be resold to another person.

A purchase may be delayed, refused, reversed, or reviewed when required by law or when a payment provider, Merchant of Record, card network, or fraud system identifies a payment, sanctions, security, or legal risk.

Refunds are handled under the Refund and Cancellation Policy, applicable consumer law, and the rules of the Merchant of Record used for the transaction. Nothing in these Terms removes a cancellation, refund, or consumer right that cannot lawfully be waived.

A public or unlisted URL is accessible to anyone who obtains it and may be copied, cached, embedded, downloaded, or redistributed. Restricting or deleting a Media2URL asset cannot recall copies already downloaded or republished outside our control, although we may stop normal delivery through the Media2URL routes we operate.

Media2URL is not a primary backup, disaster-recovery archive, or guaranteed permanent storage system. Keep independent copies of source files that matter to you. Expiry, deletion, plan changes, security enforcement, provider failures, or legal action may make a file unavailable.

We may change, suspend, or discontinue features, formats, providers, routes, or delivery behavior when reasonably needed to operate the service, respond to abuse, comply with law, or protect users and infrastructure.

To the maximum extent permitted by applicable law, you agree to defend, indemnify, and hold harmless Media2URL and its affiliates, officers, employees, agents, suppliers, and licensors from claims, losses, liabilities, costs, and reasonable legal fees arising from your content, custom domain, account activity, misuse of the service, violation of these Terms, infringement of another person's rights, or prohibited activity carried out through your account or workspace.

The service, hosted links, files, processing features, APIs, share pages, integrations, and delivery paths are provided on an 'AS IS' and 'AS AVAILABLE' basis to the maximum extent permitted by law. We do not promise uninterrupted availability, perfect processing, permanent links, complete malware detection, or that every uploaded file is safe or lawful.

To the maximum extent permitted by applicable law, Media2URL and its suppliers will not be liable for indirect, incidental, special, consequential, exemplary, or punitive damages, or loss of profits, goodwill, business, use, or data arising from the service. Media2URL's aggregate liability will not exceed the amount you paid Media2URL in the three months before the event giving rise to the claim, except where applicable law does not permit that limitation.

Before starting a formal dispute, contact support@media2url.com with enough information for us to investigate. Any arbitration, forum, governing-law, class-action, or statutory rights provision applies only to the extent enforceable in the jurisdiction that governs the dispute; nothing here removes rights that cannot lawfully be waived.

For account, safety, copyright, privacy, or legal questions, use the Contact page or email support@media2url.com. These Terms should be reviewed by qualified counsel before being relied on for a particular jurisdiction or business model.