How long Media2URL keeps uploaded files, link records, logs, billing records, abuse reports, backups, and deleted-account data.
Last updated: July 9, 2026
Deleting a file link and deleting every trace of activity are not the same thing. A media hosting service needs short-term records for link delivery, longer records for billing and safety, and carefully preserved evidence when serious abuse is reported.
This policy explains how retention works in practice. Exact periods can vary by plan, system setting, legal requirement, backup cycle, and whether the file was connected to abuse, copyright, fraud, or security review.
Active uploads are retained while the account, plan, link settings, and storage rules allow them. Temporary or expiring uploads may become unavailable after expiry and may later be cleaned from storage during scheduled deletion.
Deleting a file from the dashboard should remove public access, but backup copies, audit records, CDN caches, or moderation records may remain for a limited period where needed to operate the service or comply with legal obligations.
Operational logs may include IP address, user agent, request time, upload status, link events, errors, rate-limit activity, bandwidth records, and security events. These logs help diagnose service problems and investigate abuse.
Media2URL aims to keep logs only as long as they are useful for security, reliability, billing, analytics, dispute handling, or legal compliance. Aggregated or de-identified statistics may be kept longer because they no longer identify a specific user in the same way.
Billing records, invoices, subscription events, refunds, disputes, tax records, and payment identifiers may be retained after cancellation because accounting, fraud prevention, chargeback defense, and legal duties can require them.
Account deletion may remove or anonymize normal profile data, but it may not remove records that Media2URL must keep for payment, security, abuse, legal, or compliance reasons.
Reports involving illegal content, child safety, malware, phishing, copyright claims, threats, stolen data, or serious platform abuse may be retained longer than ordinary uploads. Preservation can be necessary so the report can be reviewed, appealed, escalated, or provided to authorized parties.
A legal hold, law enforcement request, court order, payment dispute, or credible safety risk can pause normal deletion. When the hold ends, the data becomes eligible for the usual deletion or minimization process.
